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Terms and Conditions

These terms set out the agreement between you and Malina Casino. By registering or playing on our platform you accept every clause below, so read them before you place your first bet.

What Accepting Our Terms Means

When you create an account, log in or place a single wager on malinacasino-pokies.com, you confirm that you have read, understood and agreed to these terms. The agreement takes effect from the moment your registration is completed and stays in force for as long as your account remains open.

If you do not agree with any clause, do not register. If we update a clause that materially changes your rights, we tell you before it applies, as set out in the section on changes to these terms.

Who Can Register With Us

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher. We may request a government issued ID at any point to confirm your age and identity. Accounts opened by minors are void, and all winnings on them are forfeited.

  • You must not be a resident of a restricted jurisdiction. Players from the USA, the United Kingdom, Spain, France, the Netherlands, Italy, Belgium, Sweden, Denmark and Romania may not hold an account with us.
  • You may hold one account per person, per household and per IP address. Duplicate accounts are closed and we may void balances on them.
  • You must complete our KYC checks, submitting a valid ID, proof of address and payment method verification before your first withdrawal.
  • Registration details must be accurate and kept up to date. We may suspend an account until discrepancies are resolved.

Deposits and Withdrawals

Money in and money out

We accept PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton and the cryptocurrencies Bitcoin, Ethereum, Litecoin and Tether. Deposits start from AUD 30 and are credited as soon as the payment provider confirms them.

Withdrawals start from AUD 30, up to AUD 5,000 per day and AUD 15,000 per week. E-wallet and crypto payouts are processed within 24 hours; card and bank transfer payouts take 3 to 5 business days. We charge no fees of our own, although your payment provider may.

Verification gate and dormant accounts

Your first withdrawal triggers our KYC gate: until we have verified your identity, address and payment method, payouts stay on hold. Documents are usually reviewed within a few business days.

If your account shows no login or wagering activity for 12 consecutive months, we treat it as dormant. After that period we may apply an administration fee and, after a further notice period, close the account and return the remaining balance to your last verified payment method.

How Our Bonus Rules Work

Bonus funds, free spins and cashback come with conditions. The specific wagering requirement, eligible games and expiry for each offer are stated in the promotion itself, and those details always form part of these terms.

When a bonus is active, you complete its wagering before the funds become withdrawable. Playing with bonus money is subject to the limits below.

  • You must meet the stated wagering requirement within the validity period of the offer; once it expires, the bonus and any winnings from it are removed.
  • While a bonus is active, there is a maximum permitted bet per round or spin; bets above it void the bonus.
  • Only games listed as contributing fully count toward wagering; other games contribute a reduced share or nothing at all.
  • If you breach these rules or misuse a promotion, we may cancel the bonus, remove associated winnings and close the account.
  • One bonus per person, per household and per payment account. Stacking offers through repeated deposits is treated as misuse.

Conduct We Never Permit

Our platform is for fair play. The following conduct entitles us to withhold payouts, void bets, seize balances and terminate an account without notice.

  • Fraudulent deposits, chargebacks, reversed withdrawals or disputed payments.
  • Multiple accounts created to claim repeated bonuses or circumvent limits (multi-accounting).
  • Collusion with other players, chip dumping or coordinated exploitation of promotions.
  • Use of bots, scripts, automated tools or any software that interferes with normal game operation.
  • Masking your location with a VPN, proxy or similar tool to access the platform from a restricted jurisdiction.
  • Exploiting software faults or errors, whether in your favour or not; bets placed on obvious error are void.

Setting Limits and Self Exclusion

You can set daily, weekly and monthly deposit limits, loss limits and wager limits from your account settings at any time, and we apply a decrease immediately. Session reminders can be switched on so you know how long you have been playing.

If gambling stops being fun, you can self-exclude for a fixed period or permanently, or take a shorter cooling-off break. A self-exclusion cannot be reversed before it ends, and we remove you from all marketing during that time.

We train our staff to notice signs of harm and may contact you with responsible gambling information. Free confidential support is available in Australia through Gambling Help Online on 1800 858 858. If gambling is affecting your finances, relationships or work, please act before the next session.

Closing Accounts and Raising Disputes

You can close your account at any time by contacting our 24/7 support team via live chat or [email protected]. We confirm the closure, settle any pending bets and return your withdrawable balance to your verified payment method.

If you have a complaint, contact our support team first, quoting your account ID and the dates involved. We aim to acknowledge complaints within a few days and to resolve them within a reasonable period, escalating where needed.

Malina Casino is operated by Araxio Development N.V. under licence 8048/JAZ2016-064 issued by Curaçao eGaming (Antillephone N.V.). These terms are governed by the laws applicable to that licence. If we cannot resolve a dispute with you directly, you may escalate it in line with the procedure in the complaints policy referenced in your account area.

When We Change These Terms

We may update these terms at any time to reflect changes in law, licence conditions, our products or our payment processes. The current version, with its effective date, is always published on this page.

Material changes affecting your rights or obligations are announced in advance by email or an in-site notice. By continuing to use your account after the effective date, you accept the updated version. If you disagree, you can close your account before that date, and the terms in force at that moment govern the closure.

Frequently asked questions

At what age can I play at Malina Casino?

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher. We verify your age during KYC.

Can I hold two accounts with different emails?

No. We allow one account per person, per household and per IP address. Duplicate accounts are closed and any balances on them may be voided.

Why is my withdrawal pending?

The first withdrawal triggers our KYC checks. Until we verify your ID, proof of address and payment method, payouts stay on hold; after verification, e-wallet and crypto payouts arrive within 24 hours.

Can I cancel a self-exclusion early?

No. A self-exclusion stays in place for its full duration and cannot be reversed, and we remove you from all marketing during that period.

How will I know if the terms change?

We announce material changes in advance by email or an in-site notice, and the current version with its effective date is always published on this page.